Assignments Manager (00158A)

ODU Human Resources   Norfolk, VA   Full-time     Administration / Clerical
Posted on May 1, 2022
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Under the general supervision of the Assistant Director for Business Operations, the Assignments Manager is responsible for assisting in the management of housing assignments administration and functions related to occupancy management. The Assignments Manager will also be a software expert for StarRez and coordinate and plan programs and communications for assignments purposes.
Required Qualifications:
Considerable knowledge of PC-based software such as the Microsoft Office Suite, particularly Word and Excel. Excellent customer service and problem resolution skills. Excellent oral and written communications skills. Excellent interpersonal relationship skills. Excellent organizational and time management skills. Good keyboarding skills. Demonstrated ability to interpret and communicate policies and procedures to a diverse audience. Demonstrated ability to plan and direct the work of student workers and/or other subordinate support staff. Demonstrated ability to effectively handle single and multi-line telephone system. Demonstrated ability to alphabetize and follow oral and written instructions. Demonstrated ability to function effectively in areas of responsibility with little or no supervision. Demonstrated ability to organize and process a variety of documents and forms in a fast-paced environment with multiple priorities. Considerable experience in a position that requires frequent public interaction. Considerable experience performing administrative/clerical duties involving answering phones, greeting customers, and providing information orally and in writing.
Preferred Qualifications:
Some experience using Banner systems. Some experience working in a university environment. Demonstrated ability to make independent decisions and work independently. Demonstrated proficiency in Microsoft Word, Excel, and Access. Some experience in Housing & Residence Life at a university or college. Some experience in StarRez Housing Software.
Conditions of Employment:
Working hours are Monday through Friday 8:00 a.m. to 5:00 p.m.
To review the full position requirements and submit an application, please visit and follow the online instructions.  Old Dominion University is an equal opportunity, affirmative action institution.