Financial Aid Counselor #4639F-04-22

Tulsa Community College   Tulsa, OK   Full-time     Education
Posted on April 17, 2022
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Financial Aid Counselor

Salary
$18.03 - $20.56 Hourly
Location
Tulsa, OK
Job Type
Full-time
Department
Financial Aid
Job Number
4639F-04-22
Work Schedule
Monday - Thursday 9 am - 6 pm, Friday 8 am - 5 pm
Campus
Southeast

About TCC
Tulsa Community College is committed to creating equitable and inclusive work environments to support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices and services to effectively meet the needs and exceed the expectations of our increasingly diverse student populations. We encourage candidates to apply who have demonstrated capacity to create inclusive work environments, to work effectively on increasingly diverse teams, and to serve the increasingly diverse college community. We are committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our students, but also continue to deepen their skills and competencies to serve the full range of our community.

DESCRIPTION
BENEFITS

Job Summary
Supervise and lead the campus financial aid office and is the chief liaison between financial aid and other campus constituencies. Provide advice and assistance to students and families regarding applying for financial assistance, including federal aid and institutional scholarships and managing educational awards.

Essential Duties
1. Supervise and lead the campus financial aid office.

2. Provide advice and assistance to students and families regarding applying for financial assistance, including federal aid, institutional scholarships and student loans.

3. Function as part of the campus student services team and is the primary liaison between financial aid and the Deans of Student Services, Provosts, etc.

4. Provide guidance and information to students regarding maintaining and/or regaining eligibility for assistance.

5. Use professional judgment in determining whether a student has unusual circumstances that would affect financial aid eligibility.

6. Train new and existing campus financial aid and other staff on financial aid issues and regulations.

7. Support TCC's recruitment and retention mission through the presentation of financial aid information, both on campus and throughout the area.

8. Troubleshoot and solve difficult issues too complex for other staff, including researching and resolving student complaints.

Minimum Qualifications
Bachelor's degree in Higher Education, Educational Leadership, Counseling and Student Personnel or related field.

One year of experience working in financial aid.

Experience working with Federal Title IV regulations, policies and procedures related to financial aid.

Personal computer skills.

Ability to perform duties on one's own initiative with minimal supervision.

Ability to interact effectively with a diverse student population and all college service areas.

Preferred Qualifications
Master's degree in Higher Education, Educational Leadership, Counseling and Student Personnel or related field.

Supervisory experience.

Banner experience.